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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The RNGODO 12oz Insulated Travel Mug is built for everyday adventures, commutes, and moments on the move. Crafted from BPA-free 304 stainless steel, this mug pairs durability with practical usability. Its double-walled design creates a vacuum seal that helps preserve your preferred drink temperature, whether you’re sipping hot coffee during a chilly morning commute or cooling down with a refreshing iced beverage on a warm afternoon.
With a 380ml (12oz) capacity, it strikes a balance between holding enough to satisfy a beverage break and staying light enough to carry through the day. The mug fits most cup holders, so it travels smoothly in cars, backpacks, or office desks without feeling bulky.
Designed for one-handed use, the mug includes an eco-friendly flap opening and an airtight silicone seal on the lid to help minimize spills. A straw hole adds flexibility for direct sipping or straw use. The silicone sleeve around the body adds comfort and helps keep hands cool or warm as needed.
While performance can vary by beverage type and environment, this RNGODO mug offers a dependable on-the-go solution without promising fixed outcomes. It pairs practical features with a clean, modern silhouette designed to fit seamlessly into daily routines.
Q: Does RNGODO 12oz mug keep drinks hot or cold for long?
A: The double-wall stainless steel insulation helps maintain temperature for hours, depending on the drink and surroundings.
Q: Is the lid leakproof and easy to clean?
A: Lid includes an airtight seal to reduce spills, with a wide opening for easy cleaning; hand washing is recommended.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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