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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Introducing the Pawtong Purple-Horse lunch box set, designed for modern families and on-the-go individuals. This thoughtfully assembled kit bundles a kids-friendly bento box with a removable ice grid and detachable inner tray, a 17-ounce insulated food jar with a foldable spoon, a 13.5-ounce kids’ water bottle, and a thermal-insulated carry bag. By combining multiple essential pieces, it keeps meals, snacks, and drinks organized in one compact system, ideal for school mornings, midday work, or weekend adventures.
The colorway, a soft purple with a practical matte finish, feels pleasant to carry and visually distinctive in a backpack or locker. The bento box offers dedicated compartments so that items stay separate, while the metal jar handles hot soups, grains, or oats with a reliable seal. The foldable spoon tucks neatly into the lid area for easy access, making meal prep feel more polished and less cluttered. The 13.5-ounce bottle is designed for tiny hands and quick sipping, and the insulated bag keeps everything together with a padded strap for comfortable carrying.
Key benefits come from each component working in harmony. The set is designed to be leakproof, dishwasher-safe, and built to last—helping families reduce ongoing purchases of single-use containers. The containers are compact enough to fit in a school bag or a travel tote, while still offering ample space for a balanced meal and refreshing drinks. This is about making daily routines smoother rather than promising overnight results.
The system supports a range of real-life scenarios. Perfect for hot soup on chilly mornings, oatmeal that travels to school in a thermally insulated jar, or a refreshing smoothie for an after-school boost. The 13.5-ounce bottle offers flexibility for water or juice, and the design promotes independent use for kids. When you’re commuting, picnicking, or traveling with the family, the insulated bag stays comfortable to carry and helps maintain the preferred temperatures for longer periods.
Versatility meets sustainability. The Pawtong lunch box set helps replace disposable containers with a reusable, space-saving option that’s easy to clean and quick to pack. It’s a practical choice for busy households, students, and travelers who value organization, reliability, and thoughtful design across daily meals and outings.
Q: What is included in the Pawtong Lunch Box Set?
A: The set includes a bento box with removable ice grid and inner tray, a 17oz insulated food jar with foldable spoon, a 13.5oz kid's water bottle, and a thermal-insulated carry bag.
Q: How long can hot or cold items stay at the right temperature?
A: The 17oz food jar provides up to 6 hours of heat retention and up to 12 hours of cold retention, depending on contents and starting temperatures.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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