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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
This compact lunch companion blends practical design with reliable performance. The inner vessel uses 18/8 stainless steel (SUS304) and a vacuum seal to help maintain temperature for meals on the go. With a 17 oz (500 ml) capacity, it serves as a single serving for soups, stews, grains, or hearty sides, and its light weight makes it a convenient choice for home, work, or adventures outdoors. The exterior comes in a vivid green finish, adding a touch of color to daily routines without sacrificing durability.
The lid operates with a kid friendly buckle mechanism that tilts open to about 90 degrees when the handle is lifted, making it easier for small hands to access food. A thick silicone gasket forms a full seal, helping minimize spills when tossed into bags or backpacks. The wide mouth design simplifies loading, refilling, and cleaning, while the double-wall construction contributes to overall temperature maintenance.
Designed for busy days, it shines as a school lunch jar, office meal solution, or weekend picnic essential. It is suitable for hot soups, porridge, rice bowls, noodles, or cold items paired with fruit and yogurt. Its compact footprint makes it easy to carry in a backpack or tote.
Rinse the jar after each use and hand wash the lid components to preserve the seal over time. The stainless interior is smooth and easy to wipe clean, helping you keep flavors intact for future meals.
Q: Is the Pawtong 19oz jar truly leakproof?
A: Yes, a thick silicone gasket plus a press-seal buckle lid helps prevent leaks.
Q: How long can it keep food hot or cold?
A: Its vacuum insulated interior maintains warmth or coolness for about 5 hours.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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