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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet a kitchen essential built to handle busy days with comfort and control. The OXO Good Grips 12-Inch Tongs with Nylon Heads are designed to pair ease of use with practical protection for your cookware. The nylon heads glide without scratching nonstick surfaces, while the 12-inch length gives you space from heat and splatter, making transitions between stove, grill, and oven smoother.
From turning asparagus to flipping thick steaks, the scalloped edges grip securely and the soft, non-slip handles cushion your hands. The thumb rests and a balanced brushed stainless-steel shaft provide a steady, confident feel, so you can rotate, toss, and transfer with precision and less strain during longer cooking sessions.
A built-in locking tab keeps the tongs shut for neat drawer storage, and a hang loop makes them easy to grab on the next cooking session. When cleaning is needed, these tongs are dishwasher-safe, simplifying post-cook cleanup and helping you keep the kitchen running smoothly.
These thoughtful design choices aim to support flexible, comfortable cooking across a variety of tasks. While not a guarantee, you may notice smoother handling, better control near heat, and easier maintenance as you build your cooking routine with these tongs.
Q: What makes the OXO Good Grips 12-Inch Tongs with Nylon Heads suitable for nonstick cookware?
A: The nylon heads are safe for nonstick surfaces and resist heat up to 400°F, while the soft grips reduce hand fatigue.
Q: How can these tongs be stored when not in use?
A: They lock closed and include a hanging loop for compact storage in a drawer or on a hook.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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