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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
OTOTO's Buddy is a small, friendly kitchen helper crafted in food-grade silicone. Designed to perch on a pot lid or rest on the counter, Buddy catches drips and keeps your cooking space tidy. The silicone feels soft to the touch, and its heat resistance makes it suitable for near-simmering pots. It's also dishwasher-safe for quick cleanup, making it a practical addition to everyday cooking.
In the middle of cooking, a stray drip or a steaming splash can slow you down. Buddy offers a dependable perch for ladles, spatulas, and spoons, freeing a hand for tasting or stirring. The design hugs the lid or pot rim, staying in place as you work, and it doubles as a light steam release to help manage moisture.
Picture a busy weeknight: you switch between boiling noodles and simmering sauce. Buddy sits nearby, catching the last stray drip and adding a touch of whimsy to the scene. When cooking is done, you can place it in the dishwasher for an easy reset before the next round.
If you’re shopping for new home ideas, housewarmings, or unique kitchen gadgets, Buddy offers a cheerful, practical option. It pairs well with a lively counter setup and can be a memorable present for food lovers who enjoy clever design without heavy claims about outcomes.
Made from food-grade silicone, Buddy is designed for everyday use. It handles heat and cleans up easily, and it’s dishwasher-safe for quick maintenance. The combination of function and whimsy makes it a memorable addition to any kitchen shelf or countertop.
Consider Buddy as a small ally in your cooking routine—a simple gadget that may help reduce mess and add a touch of fun to your kitchen moments.
Q: Is OTOTO Buddy spoon rest dishwasher safe?
A: Yes, Buddy is dishwasher-safe and easy to clean.
Q: What makes OTOTO Buddy a good kitchen companion?
A: Drip-free use, heat resistance, and a playful dog-inspired design.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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