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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The OJA four-pack brings a crisp, contemporary feel to daily coffee or tea rituals. Each 12.5 oz mug is hand-blown from clear borosilicate glass, giving you a pristine view of your beverage as steam curls or ice glints inside. The signature double-wall construction creates a floating effect, so your drink appears to hover while the outer surface stays cool to the touch. This blend of aesthetics and everyday practicality invites a thoughtful moment with every pour.
Designed for practical, real-world use, the mug features an ergonomic rolled rim and a generously sized handle that fits a range of hand sizes. The borosilicate material is lead-free and BPA-free, built to withstand temperature shifts and daily wear. The mugs tolerate a wide temperature range from -4°F to 302°F, making them versatile for hot coffees, iced beverages, or chilled drinks right from the fridge.
In everyday settings, these mugs shine in kitchens, workspaces, or cozy cafes. Picture a velvety latte at sunrise, the drink’s hue amplified by the glass, steam weaving through the air as you take a first, satisfying sip. In a small office or studio, the clean, modern silhouette pairs with various décor while the heat-resistance keeps activities comfortable from pour to the last swallow.
To preserve clarity and strength, follow care instructions and avoid sudden temperature changes. The set arrives in an elegant gift box with coasters, making it a stylish present straight from the box. Reuse and refilling support everyday sustainability by reducing disposable cups.
Q: What is the capacity and material of the OJA Double Wall Glass Coffee Mugs?
A: Each mug holds 12.5 oz and is made from borosilicate glass with double-wall insulation for finger protection and temperature retention.
Q: Are these mugs dishwasher safe and suitable for hot and cold drinks?
A: Yes, they are heat-resistant, dishwasher safe, and suitable for hot coffee, iced tea, or other beverages.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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