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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Ninja DualBrew Pro Specialty Coffee System combines grounds and K-Cup pod brewing in one compact machine, offering 13 sizing options from a quick 6 oz cup to a full carafe. This flexible design suits busy mornings and relaxed weekends alike, helping you tailor each cup to your routine.
Choose from four brew styles—Classic, Rich, Over Ice, and Specialty—and fine-tune flavor for hot or iced coffee, or even tea. Grounds users have 5 brew sizes, while pod fans can select from 4 traditional pod sizes (6–12 oz) for quick satisfaction.
The independent hot water system keeps coffee and tea separate, with two temperature settings—hot and boil—for soups, oatmeal, or tea without cross-contamination. The fold-away frother creates silky foam for cappuccinos or lattes, and stores away when not in use.
The Specialty Brew provides a rich coffee concentrate that you can use to craft café‑style drinks at home. Handy accessories include a smart scoop, a K-Cup pod adapter, and a 12-cup glass carafe, helping you stay organized while you entertain or start your day.
From early mornings to weekend gatherings, this system adapts to your pace. The reservoir can sit on the side or rear, making it easier to place on busy countertops while still providing ample capacity for family-sized servings.
Powered by Thermal Flavor Extraction DUO technology, the machine aims for even saturation and precise temperature control for both grounds and pods, helping flavors come through with clarity. This dual-function design supports a range of preferences in a single device, offering flexibility without clutter. Consider it a potential step toward a more customizable at‑home coffee ritual.
Q: Does the Ninja Drip Coffee Maker work with K-Cup pods?
A: Yes. It includes a K-Cup pod adapter and pod-compatible brewing for mixed coffee options.
Q: What brewing options does the DualBrew Pro offer?
A: Four brew styles plus multiple cup and carafe sizes, plus an independent hot water system for tea or soups.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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