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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Narcissus T20 brings warmth, control, and convenience to your tea moments. This countertop system combines a 0.5-gallon reservoir with smart brewing settings, so you can focus on what matters while a comforting cup awaits. The design blends clean lines with modern simplicity, making tea time feel effortless and inviting.
When you’re ready, you simply add tea leaves or herbs, pick your target temperature, water volume, and brew duration, and the machine handles the rest. The result is a dependable extraction and a welcoming aroma that fills the room, turning a quick break into a small ritual.
Customize temperatures across seven presets (120–212°F) to suit green, black, or herbal teas. Choose from five cup sizes (8–24 oz) and set brewing time (0–360 seconds) to tailor each batch. The versatility also supports coffee, honey water, or other hot beverages you enjoy.
With an 1800-watt heater, hot water is ready in seconds. Boil 8 ounces in about 50 seconds, reducing wait time during busy mornings or office breaks.
The removable 0.5-gallon tank makes refills simple, and the included water hose supports real-world setups—from kitchens to small offices or RVs. The BPA-free construction emphasizes safe use, while a built-in self-test helps ensure safe operation before brewing.
Its clean look and practical footprint suit living rooms, kitchens, break rooms, cafes, or travel trailers. If you enjoy tea rituals or need hot water on demand, the T20 offers a reliable companion for everyday moments.
Note: This description highlights possible benefits based on the listed features; actual results will vary by user and use case.
Q: What is the Narcissus T20 Tea Master Machine?
A: A countertop 0.5-gallon hot water dispenser with automatic brewing programs for tea and other beverages.
Q: How quickly can it dispense hot water?
A: It uses 1800W power to boil 8 oz in about 50 seconds and offers adjustable temperature, volume, and brew time.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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