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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Create a moment of calm in your own kitchen with the Naoki Matcha Traditional Starter Set. This thoughtfully curated bundle gathers three essential tools that have long supported Japan's chalk-white-green tea rituals, all neatly packaged in a gift-friendly box. Far from a mere collection, it invites you to explore the tactile pleasure of preparing tea the traditional way, from measuring the powder to whisking a lively, emerald cup.
What makes this set inviting
In use, you might notice the aroma of green tea leaves, a pleasing warmth as hot water meets powder, and a satisfying froth that enhances the first sip. This kit is designed to inspire a calm, focused routine rather than a rushed brew. It suggests possibilities rather than guarantees, inviting you to explore how closely your own setup matches a traditional practice.
Naoki Matcha is crafted to pair with everyday moments and quiet rituals. By combining an elegant set of tools with a design-minded presentation, it supports both new explorers and tea lovers who appreciate the lineage of matcha practice. The result is not just a cup, but a mindful experience you can repeat with confidence, using tools that are easy to handle and store.
Q: What’s included in the Naoki Matcha Traditional Starter Set?
A: The set includes a bamboo whisk (chasen), chashaku scoop, and a stainless steel sifter, neatly packaged in a gift box.
Q: Is this kit suitable for beginners?
A: Yes. It provides essential tools and guidance to help you start whisking smooth matcha at home.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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