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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Keep temperatures within your preferred range with MOCREO’s WiFi Freezer Thermometer Alarm. This 2-pack includes two H5Lite hubs and remote temperature probes, designed for reliable 24/7 monitoring via the MOCREO app or email. The setup emphasizes real-time awareness without complex processes, so you can respond quickly when conditions change.
Configure your target range and rely on multiple alert channels. The hub siren can help people in busy spaces hear an issue, while push notifications and email alerts arrive on your phone or inbox—without ongoing subscription fees.
The remote temperature probe covers -40°F to 257°F with industrial‑grade accuracy, making it suitable for home kitchens, freezers, garages, fish tanks, RVs, and more.
View clear charts online and export data to CSV for trend analysis over time, helping you review performance and patterns across days or weeks.
Enjoy a long battery life of up to two years and a hub that also functions as a temperature sensor, with low-battery alerts and offline warnings for peace of mind.
Export historical readings to CSV for detailed analysis, audits, or inventory planning without hassle.
Adhesive-backed sensors enable neat installation, and the system scales by adding more hubs for broader coverage in larger spaces.
Q: What is included in the 2-pack and how does it connect to Wi-Fi?
A: The set includes two H5Lite hubs with wireless temperature probes; they connect to 2.4 GHz Wi‑Fi and pair with the MOCREO app for alerts.
Q: Can I export data for analysis?
A: Yes, you can view data online and export as CSV for detailed reviews over time.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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