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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
This pan blends traditional French craftsmanship with practical, modern cooking needs. Crafted from a single piece of uncoated high-carbon steel, it heats rapidly and distributes heat with remarkable consistency. The result is steady browning, even searing, and dependable performance across a wide range of techniques, all without a coating that could wear over time. With proper care and seasoning, the surface develops a natural nonstick patina that improves with use, offering a tactile, responsive cooking experience you can feel as you work.
In the kitchen, the pan excels at a variety of high-heat tasks. It shines when you’re searing a steak for a caramelized crust, browning fish for a crisp exterior, or tossing vegetables in a quick stir-fry. Its ability to sustain very high temperatures makes it versatile for both fast stovetop work and finishing dishes in the oven. Because it is uncoated, you have a raw cooking surface that rewards technique and patience, inviting you to master seasoning and control rather than rely on coatings.
The pan’s construction emphasizes durability and ease of use. The steel handle is welded to the body, providing a strong, clean line that resists rust and grease buildup. An ergonomically angled design helps with sautéing, tossing, and turning foods with confidence. It’s compatible with all hob types, including induction, and performs well on open flames, outdoor grills, or in ovens, making it a versatile option for home cooks and serious chefs alike. Made in France, this pan reflects a longstanding emphasis on durability, hygiene, and consistent results.
Care and use notes help you maximize longevity. Do not use with acidic ingredients like lemon juice, vinegar, or tomato-based sauces during early seasoning, as they can alter the evolving patina. After seasoning, you can enjoy years of dependable performance with proper cleaning and occasional re-seasoning. The absence of synthetic coatings means your technique and routine matter more than ever, giving you the flexibility to tailor the surface to your favorite cooking styles.
Q: What makes the Matfer Bourgeat carbon steel pan suitable for high-heat cooking?
A: Its uncoated high-carbon steel and fast heat response support searing, browning, and even results without coatings.
Q: Can acidic ingredients be used with this pan?
A: Avoid acidic ingredients like lemon or vinegar; season properly and use high heat for best patina and performance.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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