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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Kepwam Self-Heating Mug T2 is a 16 oz ceramic mug engineered to keep your favorite beverages at the right temperature, from the first sip to the last drop. With three temperature settings, you can dial in warm, hot, or piping heat up to 149°F. The sliding lid helps trap heat and reduces the chance of spills, making it a reliable companion for work, travel or cozy mornings at home.
Choose from warm (113°F), hot (131°F), or piping hot (149°F) to match your beverage and mood. This range is designed to support long, steady warmth while you go about your day, whether you’re sipping coffee, tea, or a preferred beverage.
Powered by a thoughtful battery design, the mug maintains 113°F for up to three hours after a full charge. With the lid on, you can extend that to about six hours. When you want ongoing warmth, simply place the mug on the included charging coaster for convenient, indefinite use.
Forget complex apps. A single button handles power and temperature adjustments, while a built-in display shows current temperature and remaining battery life. This intuitive design keeps heat management quick and distraction-free.
The mug combines a premium ceramic matte surface with a durable stainless steel body and double-wall vacuum insulation. The design balances comfort in your hand with heat retention, all while remaining BPA-free and safe for everyday beverages.
Whether at home, in the office, or on the go, the Kepwam T2 is built to be a dependable heat companion. Its practical features and stylish look make it a thoughtful gift for busy friends and family who value warmth and convenience. Note that it is hand wash only and should not be placed in a dishwasher or microwave.
Q: How long does Kepwam T2 keep drinks warm after charging?
A: 113°F for up to three hours; up to six hours with the lid on.
Q: Is the mug easy to use without an app?
A: Yes, it uses a single button and built-in display for temperature and battery status.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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