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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Joy&Grace bamboo serving tray with handles brings warm, natural character to everyday routines. Crafted from premium bamboo, it avoids fiberboard fillers for a sturdy yet lightweight surface that feels comfortable to lift and dependable when carrying full meals or multiple drinks from kitchen to living spaces. The generous 16.8 by 12.5 inch footprint provides ample room for plates, cups, and small decorative touches, while the wide handles are thoughtfully shaped to offer a secure grip and confident transport.
The tray features a smooth, well-sanded finish that remains gentle to the touch, helping prevent snags or splinters during use. Its natural wood tone adds a touch of warmth to any room, whether tucked beside a sofa, perched on a coffee table, or displayed on an ottoman as a decorative accent. This combination of material quality and functional design makes it a versatile addition to daily life.
In everyday moments and small gatherings, the tray shines as a practical centerpiece. Use it to stage a casual brunch on a coffee table, support a breakfast-in-bed setup, or anchor a chic charcuterie spread. Its natural appeal blends with many décors, from contemporary to rustic, helping spaces feel organized and inviting without overpowering them.
Note: While results will vary by setting, the tray offers a practical surface with natural charm for meals, beverages, and light entertaining. It makes a thoughtful, no-fuss addition to homes seeking a warm, functional accessory rather than a guaranteed outcome.
Q: What are common uses for the Joy&Grace Bamboo Serving Tray?
A: Ideal for serving meals and beverages, breakfast in bed, ottoman decor, or table displays with a sturdy, smooth surface.
Q: How should I care for the Joy&Grace Bamboo Serving Tray?
A: Wipe with a damp cloth or rinse gently, then air dry to preserve the natural finish.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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