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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Joiish Matcha Bowl with Spout blends traditional chawan aesthetics with practical features that support a calm, mindful preparation. Its soft light green glaze and balanced weight invite a smooth whisking motion, whether you are crafting a single cup or sharing a small ceremony with friends and family.
The angled pouring spout is designed to guide a steady flow, helping you pour with precision and reduce drips as you whisk and serve. This thoughtful detail makes the transition from whisking to pouring feel effortless, so you can focus on the aroma and texture of your tea.
With a 510 ml capacity, this bowl provides ample space for ceremonial-grade matcha or multiple servings in a single vessel. It pairs nicely with a traditional Chasen whisk, and the size supports extended tea sessions, whether solo mornings or small gatherings. The bowl is microwave and dishwasher safe for convenient cleanup after use.
Crafted from sturdy ceramic, the Chawan-inspired form offers a smooth, tactile surface that resists daily wear. A note on care: avoid letting an electric whisk scrape the surface to preserve the glaze and finish over time, keeping the bowl looking pristine through many rituals.
Overall, this Joiish bowl offers a balanced blend of tradition and practicality. It is designed to support a refined tea experience without promising specific outcomes, inviting you to explore what a well-made vessel can add to your routine.
Q: Is the Joiish Matcha Bowl with Spout dishwasher safe?
A: Yes, this ceramic bowl is microwave and dishwasher safe for easier cleanup after whisking.
Q: What makes the spout design spill-proof?
A: The angled spout guides a controlled flow, helping reduce drips during pouring and sharing.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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