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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the iTRUSOU Expandable Food Warming Mat, a modular solution designed to fit your serving needs from a quiet solo meal to a full buffet. Crafted from food-grade nano-coated silicone, it combines safety with durability to handle daily use in homes, events, and small caterings. The system’s patented interlocking panels give you real flexibility without sacrificing heat consistency.
Three panels named A, B, and C connect securely to form four practical sizes AB, AC, ABC, or A solo. This lets you place pots, pans, or dishes of various widths on a single warm surface, so you can adapt on the fly as your menu changes.
The mat offers a flexible timer and precise heat when you need it. With 7 adjustable temperature levels in 10°C/18°F steps, you can tailor warmth to different dishes. The display defaults to Fahrenheit, with a quick 3-second hold of the +/- buttons to switch to Celsius, making the interface approachable for everyone.
Power settings cater to group size and meal type, offering 250W, 410W, 390W, or 550W as needed. A patented interlocking system ensures safe, seamless power transfer across panels, while a built-in child lock adds family-friendly protection. The design emphasizes durability so it can withstand frequent use without warping.
Designed to work with all heat-resistant tableware, the mat keeps dishes warm without reheating cold foods. It also proves handy for dough proofing, gentle defrosting, and even drying small items between events, making it a practical companion for many kitchen tasks.
Avoid placing the mat directly on glass, natural marble, or stone surfaces. Use a heat-resistant pad under the mat to protect countertops. Made from premium food-grade silicone, it is designed for longevity and tested for durability. The product includes a one-year warranty with seamless replacement for peace of mind.
Real-life scenarios showcase how this modular system adapts to changing guest counts and menu choices, helping you focus on hosting with less hassle and more confidence.
Q: What sizes can the iTRUSOU Expandable Food Warming Mat configure into?
A: It forms four configurations AB, AC, ABC, or A solo using three interlocking panels.
Q: Does it include a timer and temperature settings?
A: Yes. It offers a 1–99 hour timer and 7 temperature levels with a Celsius/Fahrenheit switch.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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