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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
GreenPan Frost is a 15-in-1 ice cream maker and frozen drink station featuring a quiet, built-in chiller. No separate freezer or pre-freeze step is required. Simply mix, pour, and chill, and you can enjoy soft serve, sorbet, slushies, frozé, milkshakes, frozen yogurt, and more in as little as 15 minutes.
With a generous 2QT (64 oz) capacity, Frost is ready for family nights or small gatherings. The clear-view bowl lets you watch the texture develop, while double insulation helps keep your treats perfectly chilled until you’re ready to serve.
Pair any mode with one of seven textures—from light and fluffy to thick and scoopable. The included recipe pamphlet offers suggested combinations to help you dial in the perfect scoop or sip for the moment.
Frost supports healthier substitutions such as dairy-free milks, Greek yogurt, or protein powder, making it possible to tailor textures and flavors to your preferences. A self-cleaning Extrude/Clean cycle makes cleanup quick—simply add warm water and a drop of soap and let the blades do the work.
Frost arrives with a complete accessory package: removable mixing bowl, installation rod, silicone and bristle cleaning brushes, an accessory bag, two extrusion heads and gaskets, a recipe booklet, quick-start guide, and expert tips. A star tip delivers classic soft-serve swirls, while the fountain-style handle helps you serve with precision.
In short, GreenPan Frost offers a practical way to craft frozen desserts and drinks in minutes, with flexible modes, family-friendly capacity, and straightforward cleanup—making it a convenient option for home entertaining and everyday treats.
Q: Does GreenPan Frost require pre-freezing?
A: No pre-freezing is needed; it uses a built-in chiller to freeze ingredients in minutes.
Q: Can I customize texture and flavor with Frost?
A: Yes, you can choose from six modes and seven textures to tailor softness and thickness.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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