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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Inspired by the rugged beauty of desert landscapes, the GBBG Desert Series Matcha Whisk Set blends earthy matte glaze with textured details to create a truly unique kitchen accent. This 7-piece kit is designed to be more than a tool; it’s a small, inviting ceremony you can enjoy at home or in the office, where every pour becomes a moment of calm and color.
The ceramic components are lead-free and mercury-free, with a smooth glazed interior that resists tea stains and cleans up easily. The handcrafted bamboo whisk uses premium yellow-shell bamboo for stability and durability, delivering balanced whisking without imparting bitterness. Handle diameters are precisely controlled at 1.1–1.25 inches for comfortable, confident handling. Humidity-controlled packaging helps preserve the finish and keeps each piece in pristine condition from the moment it arrives.
Pairing a desert-inspired palette with a hand-tuned whisk, the set elevates the ritual feel—enhancing aroma, texture, and the visual appeal of your tea moments. Elegant packaging makes it a thoughtful gift for tea lovers or colleagues; if anything arrives damaged, a refund or replacement is available within a quick timeframe.
With careful care, you can enjoy a durable, stylish setup that supports your matcha routine without promising guaranteed results. Consider the possibilities of a smoother whisk, a more even pour, and a calmer ritual woven into your everyday life.
Q: What is included in the GBBG Desert Series Matcha Whisk Set?
A: The 7-piece kit includes the ceramic bowl, chasen stand, bamboo whisk, tea towel, tea powder sifter, bamboo scoop, and scoop holder.
Q: How should I care for the Desert Series pieces?
A: Hand wash ceramic components, dry thoroughly, and store in a dry, airtight space to maintain glaze and wooden parts.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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