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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for daily meals, the Freshmage Snackle Box blends food-grade 304 stainless steel with BPA-free components to deliver a safe, sturdy carrier for snacks and lunches. The cool, smooth finish and vibrant blue exterior add a touch of everyday practicality to any bag, making it a reliable companion for school, work, and travel.
The five separate compartments help keep fruits, vegetables, sandwiches, crackers, and dips neatly separated. This layout reduces flavor mingling and supports a balanced, colorful meal experience for both kids and adults.
Each lid features a silicone seal to help lock in freshness and minimize leaks. When packing juicy foods, ensure lids are fully closed and transport the box flat to avoid tilting or spills.
The box showcases cat-ear handles for easy opening and a rugged stainless steel shell that resists dents, making it a sturdy option for everyday adventures and school commutes.
Perfect for school lunches, picnics, or on-the-go meals, it is dishwasher safe and freezer safe for easy cleaning and storage. For heating, remove the stainless steel insert and place the food in the plastic bowl for microwaving.
If you have questions or need assistance, we’re here to help ensure a smooth, satisfying experience with your Freshmage Snackle Box.
Q: Is the Freshmage Snackle Box leak-proof?
A: Yes. Each lid includes a silicone seal to help prevent leaks when closed.
Q: Is the box dishwasher safe and suitable for freezing?
A: Yes, it is dishwasher and freezer safe. For microwaving, remove the stainless steel insert and heat via the plastic bowl.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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