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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Carter Move Travel Mug from Fellow is engineered for everyday outings, from crowded commutes to weekend adventures. Its slim silhouette and thoughtful features keep flavor front and center, turning ordinary coffee moments into a reliable ritual wherever you go.
The mug’s slim width is designed to slide into most cupholders, backpacks, and bike mounts, so your beverage stays within reach without bulk. A snap-in splash guard helps minimize splashes during bumpy rides or crowded streets, while the quick twist locking lid provides a secure seal for travel days that demand confidence.
The interior features a true taste ceramic coating designed to preserve your brew’s intended flavor. By avoiding lingering odors and metallic notes, this coating helps your coffee feel bright and fresh with each pour, even after hours of use.
With double-wall vacuum insulation using 304 18/8 stainless steel, the Carter Move mug keeps beverages hot for up to 12 hours and cold for up to 24 hours. It balances temperature control with everyday practicality and a durable build.
Whether you’re commuting, biking across town, or navigating a busy workday, Carter Move is designed to adapt. Its compact form fits car cupholders, backpacks, and travel totes, while the lid and seal help prevent spills during transit.
The matte grey exterior offers a modern look that pairs with everyday gear, while the interior ceramic coating prioritizes flavor integrity. Regular hand washing around the lid area helps preserve the seal and performance over time.
Q: How long does the Carter Move Mug keep drinks hot or cold?
A: Heat up to 12 hours and cold up to 24 hours with double-wall vacuum insulation, depending on beverage and conditions.
Q: Is the lid leak-proof and will it fit in most cupholders?
A: Yes. The twist-lock lid provides a secure seal, and the mug's slim profile fits most car cupholders.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to CanadianKitchenStore. The terms “we”, “us”, and “our” refer to CanadianKitchenStore, the company operating the CanadianKitchenStore online store and website (the “Services”).
CanadianKitchenStore is powered by Shopify, which enables us to provide our products and services to you.
These Terms of Service (“Terms”) govern your access to and use of our Services. Please read them carefully, as they include important information about your rights, responsibilities, and legal limitations.
By visiting, browsing, or making a purchase through our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our Services.
By using our Services, you confirm that you are at least the age of majority in your province or territory of residence.
You may be required to provide personal information such as your email address, billing details, payment information, and shipping address. You agree that all information provided is accurate and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Accounts may not be transferred or assigned to another person.
CanadianKitchenStore offers home and kitchen related products intended for everyday household use. We make reasonable efforts to display products accurately; however, product appearance may vary depending on your device or screen settings.
We do not guarantee that product descriptions, images, or other content will always be accurate, complete, or current. We reserve the right to modify or discontinue products at any time without notice.
By placing an order, you are making an offer to purchase products from CanadianKitchenStore. We reserve the right to accept or reject any order at our discretion.
Orders are considered accepted only after payment has been successfully processed. Once an order is accepted, changes or cancellations may not be possible.
All purchases are subject to our Refund Policy and are intended for personal use only.
Prices, promotions, and availability are subject to change without notice. The price charged will be the price displayed at the time of checkout.
Prices may not include applicable taxes, shipping fees, or duties, unless explicitly stated.
You agree to provide current, complete, and accurate billing information and authorize us to charge your selected payment method for all applicable fees.
Shipping and delivery times are estimates only and are not guaranteed. CanadianKitchenStore is not responsible for delays caused by carriers, customs clearance, weather conditions, or events beyond our control.
Risk of loss passes to you once the order is handed over to the carrier.
All content on the CanadianKitchenStore website, including text, images, graphics, logos, and product names, is the property of CanadianKitchenStore or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, or use any content without prior written permission.
We may provide access to third-party tools or services. These tools are provided “as is” and “as available” without warranties of any kind.
Your use of optional tools is entirely at your own risk.
Our Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites.
CanadianKitchenStore operates on the Shopify platform. All transactions are conducted directly between you and CanadianKitchenStore.
Shopify is not responsible for any purchases, damages, or disputes arising from your use of our Services.
Your use of our Services is subject to our Privacy Policy, which explains how personal information is collected and used.
If you submit feedback, suggestions, or ideas, you grant CanadianKitchenStore a non-exclusive, royalty-free right to use such feedback without restriction.
Occasionally, information on our site may contain errors or inaccuracies. We reserve the right to correct such issues at any time without notice.
You may not use our Services for unlawful purposes, including but not limited to:
We reserve the right to terminate access for violations of these Terms.
We may suspend or terminate your access to the Services at any time if these Terms are violated.
The Services and products are provided “as is” and “as available” without warranties of any kind, express or implied.
To the fullest extent permitted by law, CanadianKitchenStore shall not be liable for indirect, incidental, or consequential damages.
You agree to indemnify and hold harmless CanadianKitchenStore and its partners from any claims arising from your violation of these Terms.
If any provision of these Terms is deemed unenforceable, the remaining provisions will remain in effect.
These Terms and related policies constitute the entire agreement between you and CanadianKitchenStore regarding use of the Services.
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada.
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of any changes.
CanadianKitchenStore
Email:
canadiankitchenstore.ca@gmail.com