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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for everyday hydration with a focus on practicality and comfort, the ENCOOL 40 oz tumbler blends a modern look with reliable performance. Its Cream Moon color gives a soft, versatile finish that fits both casual and active lifestyles. The combination of a sturdy stainless steel build and thoughtful features makes it a solid companion for workdays, workouts, and trips alike.
With features built to support your routine, this tumbler emphasizes usability in real-life settings. The secure flip-top lid is crafted to minimize spills during transit, while the smooth, ergonomic handle makes carrying feel effortless. Whether you’re filling up before a long drive or grabbing a midday refill, the tumbler is designed to stay comfortably in hand and ready when you are.
The double-wall vacuum insulation is engineered to keep beverages cold for up to 24 hours. In practice, you can enjoy a refreshingly cool drink through a busy afternoon, a crowded commute, or a weekend hike, without needing a constant refill. This feature helps you stay hydrated while you focus on your activities, rather than worrying about temperature fluctuations.
The secure flip-top lid ensures a spill-minimizing experience, whether you’re navigating crowded spaces, commuting, or tossing the tumbler into a bag. The narrow profile and anti-slip base help it slot into most car cup holders so you can keep moving with confidence.
Available in vibrant colors, the tumbler pairs a sleek silhouette with a soft-grip, ergonomic handle for comfortable transport. Made from BPA-free materials, it’s built for durability and easy cleaning, supporting reuse as part of a greener hydration habit without sacrificing everyday performance.
From a busy morning commute to a weekend hike, this tumbler is designed to support you with consistent cold beverages and simple, spill-free operation. It’s a practical addition to any hydration routine, offering tangible benefits without overpromising results.
Q: Is the ENCOOL 40 oz Tumbler leakproof?
A: The flip-top lid is designed to minimize leaks; ensure it’s fully closed for best results during busy days.
Q: How long does the insulation keep drinks cold?
A: Beverages stay ice cold for up to 24 hours under typical conditions.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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