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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the Elemental Artisan Inner Ceramic Coating Tumbler, a 16 oz black travel mug designed for daily use—from busy morning commutes to relaxed afternoons at your desk. Built with dual goals in mind—temperature control and tactile comfort—this tumbler combines a ceramic interior with durable stainless steel to offer a refined, practical experience without compromising on performance. While it’s crafted to help drinks stay at the desired temperature, results can vary with external conditions and sipping habits.
Whether you are commuting to the office, enjoying a long study session, or grabbing a quick coffee between errands, this tumbler is built to travel with you. The 16 oz capacity is ideal for a standard brew or a generous tea, and the black finish adds a sleek, timeless look that pairs with any bag or desk setup.
In addition to practical temperature control and a comfortable lid design, you gain a reliable companion for hot or cold beverages throughout the day. The mix of ceramic and stainless steel is crafted to feel substantial in your hand while staying easy to clean and maintain over time.
Q: What is the capacity and temperature retention of the tumbler?
A: The 16 oz tumbler uses triple-wall vacuum copper insulation to help keep drinks hot for up to 6 hours and cold for up to 18 hours.
Q: Is the ceramic lid leakproof?
A: The lid provides spill resistance with a silicone plug, but it is not guaranteed to be leakproof in all situations.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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