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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Sustainability meets thoughtful design in this 600 ml ceramic mug, crafted to reduce plastic contact while delivering a clean, modern silhouette. The three-part build includes a sturdy mug, an ultra-fine 18/8 stainless steel infuser, and a natural bamboo lid that doubles as a lid and a small coaster. The result is a versatile cup ready for loose leaf tea, tea bags, or even a warm drizzle of milk alongside your beverage.
Key advantages you may notice while brewing: a tasteless ceramic surface that doesn’t transfer flavors, a reliable filter that rinses clean, and a glaze that remains smooth after frequent use. The mug is BPA-free and designed to be easy to clean, so you can focus on the aroma and flavor of your tea rather than fussing with cleanup.
From the kitchen to the desk, this mug adapts to everyday routines and special occasions. Its generous 600 ml capacity supports multiple cups in one sitting, and once you remove the infuser, you can access about 520 ml of drinking space. The packaging is sturdy and gift-ready, making it an ideal present for tea lovers, students, parents, or coworkers who appreciate a clean, contemporary look.
The mug features three removable parts for straightforward cleaning, and the set is dishwasher safe when you follow gentle-care notes. To preserve the outer glaze, hand washing is gentler, while the lid can be wiped with a damp cloth and dried promptly to prevent moisture buildup. The ceramic is a tasteless, odor-resistant material, and the design intentionally avoids plastics in contact with beverages.
In short, the ecooe mug blends sustainable materials with a modern aesthetic. It serves as a practical everyday companion or a thoughtful gift for birthdays, holidays, or a personal self-care routine. It invites you to explore the potential of a dedicated tea moment—without promising guaranteed results—by emphasizing aroma, texture, and comfort in your ordinary days.
Q: What capacity does the ecooe Tea Infuser Mug hold?
A: Total capacity is 600 ml, with about 520 ml for drinking after removing the infuser.
Q: Is this mug dishwasher safe?
A: Yes—the three-part design is dishwasher safe; hand washing helps preserve the glaze.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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