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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Eco Crave Jute Placemats come in a set of eight and are crafted from natural jute fibers. Each mat is handwoven into a soft circle that adds warmth and texture to your dining space. The 13x13 inch size offers generous coverage without crowding the plate, making them a versatile foundation for everyday meals and special occasions alike.
Beyond looks, these mats invite a tactile experience: the texture of natural fibers, the soft crackle of the weave, and the warm, organic tones that pair with wood, metal, or glass tabletops. They suit a range of decors—from boho chic to modern farmhouse—without overpowering the table’s natural beauty. Whether you’re hosting a weekend brunch on the patio or a cozy weeknight dinner inside, the mats provide a cohesive, earthy accent that complements your tableware and décor.
The mats act as a barrier between hot dishes and your tabletop, helping protect surfaces from heat and potential scratches. This makes them useful as placemats or as decorative chargers during meals, enhancing presentation while preserving the table’s character.
Cleaning is simple and low effort: spot clean with a damp cloth and mild soap, then air dry. Crumbs can be brushed away or shaken off, and the natural fibers resist moisture to a comfortable degree when dried promptly. There’s no machine washing required, keeping the texture intact over time.
The natural tones of these mats pair beautifully with wood, glass, or metal tables. Use them for family dinners, weddings, or casual gatherings, and mix with neutral napkins, contrasting dishware, or seasonal decor to create a cohesive table story.
Q: What materials are Eco Crave Jute Placemats made from?
A: They’re crafted from natural jute fibers in a round, handwoven design for a warm, rustic look.
Q: Are these placemats suitable for both indoor and outdoor use?
A: Yes, they work well on indoor tabletops and outdoor patios, offering surface protection and easy care.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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