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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Magnifica Start brings café‑quality espresso into your kitchen with an approachable, beginner‑friendly design. Built for everyday use, it combines a compact footprint with thoughtful controls so you can craft your favorite drinks without guessing the settings.
With a single press, you can move from a bold shot to a milk‑forward latte while keeping the workflow simple. The integrated display guides you through each step for a consistent result, whether you’re starting your day or winding down after dinner.
The machine features a built‑in conical burr grinder with 13 grind settings, ensuring your selected beans are ground to a consistent size and dose for smoother extraction. This level of control helps translate the flavor notes of light roasts or deeper beans into a balanced cup.
LatteCrema technology textures milk and milk alternatives into a silky, lasting foam. Whether you use dairy, oat, almond, or soy, the system aims to deliver a creamy top—great for cappuccinos, lattes, and specialty drinks. The milk carafe stores in the fridge for convenient, ready‑to‑use froth.
Designed with busy mornings in mind, this machine reduces the typical cleanup friction and keeps parts accessible for regular care. The combination of dishwasher‑safe components and auto‑clean cycles helps you maintain performance with minimal effort.
Imagine a crisp espresso shot to kick off your day, followed by a silky cappuccino for a weekend treat. Or switch to hot water for tea or an iced coffee, adjusting the strength to suit your taste. The Magnifica Start adapts to daily routines, offering convenience without compromise.
Q: Does the Magnifica Start include a built-in grinder?
A: Yes. It has a built-in conical burr grinder with 13 grind settings for fresh, consistent extraction.
Q: What beverages can I make with the 5 presets?
A: The 5 one-touch recipes cover espresso, latte macchiato, cappuccino, coffee, and hot water, with adjustable intensity.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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