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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for everyday meals on the move, the DaCool Food Thermo 16oz blends safety with practical performance. Built for both kids (over 5 years) and adults, this insulated jar uses BPA-free, PVC-free 304 stainless steel to support worry-free use. Its compact 16-ounce capacity makes it ideal for school lunches, office meals, travel snacks, and outdoor picnics.
The jar features a robust double-wall vacuum construction with a copper-coated insulation layer and seamless welding. This combination minimizes heat transfer and helps preserve the texture and temperature of a variety of foods, from soups to noodles and rice dishes. The result is a reliable tool for enjoying hot meals or refreshing cold dishes while you’re on the go.
Tip: for best results, preheat or pre-cool the jar by filling it with hot or cold water for 5 to 10 minutes before packing your meal. While this can help maintain temperature longer, actual times depend on the food type and ambient conditions.
Whether you crave a hot morning porridge, a chilled fruit yogurt, or a nourishing main dish with a sauce, this jar aims to adapt to your routine. It’s well suited for school, work, picnics, travel, and outdoor adventures, offering a practical way to enjoy meals without the need for disposable containers.
In short, the DaCool Food Thermo 16oz is a durable, heat- and cold-retaining container with thoughtful features designed for convenience, safety, and everyday use. Consider it as a reliable companion for meals on the go, ready when you are.
Q: Is the DaCool Food Thermo leakproof?
A: Yes, the dual-lid design helps minimize leaks and spills during transport.
Q: How long does it keep food hot or cold?
A: Preheat with hot water for 5–10 minutes before packing; up to 12 hours of temperature retention, variation may occur.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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