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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Criditpid offers a durable stainless steel heat plate set designed to replace worn or damaged heat tents on select 4-burner grills. The four heat plates measure 14.6 inches long by 4.2 inches wide with a profile of 1.3 inches, giving you a sturdy, long-lasting layer between the flame and your food. This 4-pack helps you maintain even heat and steady cooking performance across your Nexgrill and compatible models, without altering the flavor you enjoy from outdoor grilling.
Each plate is crafted to resist warping and corrosion, helping you avoid rusty edges and uneven cooking surfaces over time. While results will naturally vary with wind, fuel, and cooking style, many cooks notice more consistent searing and less flare-ups when using well-fitting heat shields like Criditpid’s.
Whether you’re hosting weekend burgers or weekday veggies, these heat plates help provide a stable cooking surface and reduce flare-ups from natural grease. The stainless steel construction supports an even heat pattern across the cooking area, contributing to reliable searing, better grill marks, and more consistent results over time.
Installing these Criditpid heat plates is a straightforward upgrade that aligns with your grill’s original design. They’re presented as a reliable, long-term replacement option for compatible four-burner grills, offering a balance of durability, heat management, and value without promising specific performance results.
Q: Which grill models are compatible with the Criditpid Heat Plate Set?
A: Compatible with Nexgrill 720-0830H, 720-0888N, 720-0896B, and related 4-burner models; also fits Members Mark, Backyard Grill, and BBQ Pro variants—measure first.
Q: How do I install the Criditpid heat plates?
A: Remove old plates, align the new stainless steel plates, seating them fully on the burner area, and reassemble. Ensure the grill is cool before handling.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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