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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Experience a tea ritual that’s as soothing to watch as it is satisfying to sip. The CAFÉ BREW COLLECTION Borosilicate Glass Stove Top Whistling Tea Kettle blends precise engineering with a clear, glass aesthetic. Made with German-sourced DURAN borosilicate glass, this 12 cup (48 oz) kettle invites you to observe the journey from cold water to a rolling boil, adding a touch of transparency to your kitchen. The see-through walls invite you to watch the color change as you steep different blends, turning a simple task into a small ceremony.
Key materials and safety come together in a design that is lead-free and BPA-free, with a heat-tolerant body built for daily use. It is also dishwasher top-rack safe, simplifying post-brew cleanup. The glass construction makes it easy to see when the water has reached the ideal boil, helping you time your tea precisely and enjoy a consistent brew.
This glass kettle is designed to work with gas, electric, and glass cook-tops, allowing you to integrate it into a wide range of kitchens. For electric ranges, a steel heat-diffusing trivet is included to help distribute heat evenly and protect your surface. It is important to note that the kettle is not induction compatible.
The whistling lid provides an audible cue when the water reaches a rolling boil, allowing for a smooth transition to your preferred brew. While the aesthetic is elegant, safety remains a priority: follow the manufacturer guidelines and supervise children around hot surfaces.
Whether you crave a classic black tea, a fragrant herbal, or a warming chai, this kettle offers a versatile, visually appealing option for modern kitchens. The glass design invites you to savor the moment as steam dances from the spout and the aroma fills the room. Consider it a premium, practical choice for tea lovers who value clarity, safety, and a touch of refined design in daily routines.
Q: What surfaces can I use the CAFÉ BREW COLLECTION borosilicate kettle on?
A: Compatible with gas, electric, and glass cook-tops; not induction.
Q: Is the kettle easy to clean?
A: Yes, dishwasher top-rack safe and BPA-free for easy cleanup.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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