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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the BIRGILT 20oz Firefighter Tumbler, a stainless steel cup designed for daily shifts and weekend adventures. Built with a 304 18/8 stainless steel body and a double-wall vacuum insulation, this tumbler feels solid in hand and performs reliably through long days. It nods to firefighter culture with a bold, squad-ready presence and a practical design that fits into the rhythm of life both at the station and off duty. The exterior stays cool to the touch, and the compact form pairs well with a busy lifestyle, making it easy to grab and go from home to work and back again.
Temperature control is the hallmark of this design. The double-wall vacuum insulation is spec'd to help your drinks stay cold for up to 9 hours and hot for about 3 hours under typical use. The exterior remains sweat-free, so you can hold it comfortably without moisture dampening your grip. For best results, remember to hand wash to preserve the finish and insulation performance over time.
Practical design details translate to real-world use. Its sturdy build can withstand a firefighting-themed lifestyle, from quick sips between calls to sharing a drink with teammates after a long shift. The matte finish offers a refined look while helping you maintain a secure hold, even when hands are slick with sweat. The size is comfortable to carry, and the feature set supports hydration during busy days that blend station life with personal routines.
With thoughtful details and a practical silhouette, the BIRGILT firefighter tumbler blends everyday usefulness with a nod to the service and dedication of firefighters. It’s not a guarantee of results, but it offers a simple, reliable option to enjoy beverages during varied days and seasons. Hand washing is recommended to protect the finish and insulation performance over time, ensuring it stays ready for the next adventure.
Q: Is this tumbler dishwasher safe?
A: For best results, hand wash is recommended to protect insulation and finish.
Q: What occasions is this gift suited for?
A: Great for Christmas, birthdays, graduations, or as a thank-you gift for firefighters.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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