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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The AQUAPHOR Compact Water Filter Pitcher is engineered to fit smaller spaces without compromising on filtration. With a practical 5-cup capacity, it’s ideal for a dorm, a single household, or a tight kitchen where every inch matters. This pitcher ships with 1 B15 filter ready to activate your hydration routine from day one. The clean white finish blends with modern kitchens, while the flip-top lid makes filling quick and spill-free.
Designed for busy routines, the pitcher uses BPA-free, food-grade plastic and is simple to clean. It’s dishwasher safe for most of the body, with the lid noted as hand-wash recommended to preserve its mechanism. The result is a lightweight, dependable companion for daily water needs that helps you keep hydration nearby without clutter.
The B15 filter targets common taste and odor concerns while helping to reduce mineral buildup in your water. It works to lessen limescale and chlorine-related taste and odor, and to address some heavy metals like lead, mercury, and copper. Note: the date printed on the filter reflects the manufacturing date, not an expiry date. The filter carries a shelf life of 5 years when kept in its packaging.
Real-life use ideas: fill in the morning, chill in the fridge, and enjoy fresh-tasting water throughout the day. The compact form keeps hydration accessible in small kitchens, dorm rooms, or compact offices, while the combination of a simple fill, clean filtration, and easy maintenance supports a straightforward hydration routine. While results can vary, many users notice clearer-tasting water and a more refreshing pour compared with unfiltered tap water.
Q: What is the capacity of the AQUAPHOR Compact Water Filter Pitcher?
A: It holds 5 cups, ideal for individual use or a small household.
Q: How often should I replace the B15 filter?
A: The B15 filters up to 45 gallons, typically about 2 months of use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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